Online Marketing Manager - Intermedia, Inc. New York, NY October 2008 - Present Develop, test, and execute online marketing initiatives for a global leader in hosted IT solutions. Manage allocation and spend of approximately $150K monthly advertising budget. Achievements- Maintained top organic search rankings for highly competitive terms, “hosted exchange” and “exchange hosting.”
- Lowered average CPC (cost-per-click) while increasing CTR (click-thru-rate) and Google Quality Score index on paid search.
- Implemented custom landing page management and tracking system, which increased visitor engagement by 30%.
- Increased average daily sales call volume by 20%.
Responsibilities- Develop and maintain paid Search Engine Campaigns for Yahoo, MSN, and Google.
- Integrate SEM reporting systems to monitor paid search performance.
- Manage SEO (Search Engine Optimization) of company website.
- Extrapolate and interprete crucial business data from website analytics to support management decisions.
- Conceptualize new website/landing pages, and other marketing collateral as needed.
- Maintaine competitive intelligence benchmarking.
- Manage, “Website Optimizer” team member.
- Manage and build meaningful relationships with various agencies and partners.
Senior Marketing Manager - Dada Entertainment, LLC.New York, NY February 2008 - September 2008
Managed the Customer Acquisition marketing team for a leading digital, and mobile entertainment services company. Provided overall strategic direction to the division, managed monthly advertising budget of $2.5 million. Achievements- Successfully managed rollout of public API (openDada.com), persuaded major websites to enlist as “pilot” partners.
- Developed and executed an online customer acquisition plan which maximized site traffic and sales demand.
- Increased revenue per customer and revenue per visitor, while reducing the cost of acquisition by 15%.
- Maximized paid/natural search traffic and order conversion, while meeting cost per acquisition targets.
- Pioneered concept of carrier branded WAP landing pages, a highly converting mobile landing page format.
Responsibilities- Established and implemented marketing’s short and long term goals, objectives, policies, operating procedures, and budget.
- Managed, delegated, and coached five direct reports.
- Setup, launched, and managed multi-channel mobile and online marketing campaigns.
- Direct interactive agency marketing and media campaigns to meet business performance objectives.
- Executed effective affiliate programs/publisher management activities to achieve business development goals.
- Tracked and measured online advertising programs, designed test strategies and creative to optimize results.
- Ensured effective creative development and execution to support program and media efforts.
Webmaster/Project Manager - Internet Projects LLC, Sinclair Broadcast Group, Inc.Hunt Valey, MD October 2005 - January 2008 Managed classified ads website Postaroo.com and sports conest website Contestmagic.com. Achievements- Conceptualized and re-launched Postaroo.com v2 platform, a much improved platform over the original.
- Optimized website ad placements which improved visibility, CTR (click-thru-rate), and overall site ad revenue by 25%.
- Implemented network caching technologies, which decreased page loading times and increased site usability.
- Implemented spam blocking technologies on incoming content which drastically lowered the amount of spam postings.
- Successfully managed large TV advertising campaign on 58 television stations in 38 markets.
Responsibilities- Managed Postaroo and Contestmagic site development projects. Created technical specifications documents, managed development team, conducted beta/usability tests of software and new features.
- Managed TV station online contests for local affiliate broadcasters such as NBC, ABC, CBS, FOX and CW stations.
- Created internal reports for upper management and board of directors.
- Facilitated TV station groups web departments as needed.
- Responsible for new business development of web properties.
- Developed and implemented various revenue generation and up-sell concepts for web properties.
(coming soon) To View Postaroo.com or Contestmagic.com please visit the Websites Section.
Search Marketing Manager - Baltimore Internet Solutions, LLC. Baltimore, MD September 2003 - October 2005 Designed and planned client SEM & SEO strategies for a top online marketing agency in Baltimore. - Optimized SEM campaigns through ad, keyword, and landing page optimization via A/B and Multivariate testing.
- Performed competitive landscaping and GAP analysis on various client campaigns.
- Supported various clients in several domestic and international verticals such as banking, retail, and entertainment.
- Minimized client’s CPC by increasing quality index.
- Utilized KEI (keyword effectiveness index) ratio while managing campaigns.
- Developed quarterly and monthly performance campaign reports for clients paid search ad campaigns.
Lead Database Programmer - Chief Fire Protection, Inc. Fleetwood, NY May 2003 - September 2003 Managed a team of three people in developing a company-wide database. - Developed corporate database used for: inventory control, sales lead management, current and historic job data, job costing reports, customer contact information, and data management of daily business processes.
- Trained and provided technical support for staff.
- Managed company LAN, e-mail server, and telephone system.
A partial demo of the Developed Database is available for download. Please contact me if interested in viewing the demo.
Internet Specialist - Advisen Ltd. (advisen.com)New York, NY Summer 2001 & Summer 2002 Worked closely with founders of Internet startup Advisen.com. - Created website graphics and page layout.
- Worked on backend Oracle database administrative tasks.
- Managed users of system, created/suspended/removed client accounts.
- Made decisions about purchasing new technology.
- Managed company network and email server.
Owner - webRulon, LLC.New York, NY June 2000 - Present Managed deployment of over 70 websites. - Brokered websites, domains, and website traffic.
- Developed custom reporting tools to manage data collection across multiple websites.
- Managed and provided customer support to 250 web hosting customers.
- Windows/Linux web server administrator: managed POP, SENDMAIL, IMAP, HTTPD, DNS, and MySQL services.
Intern - Ruggieri Consulting, LLC.New York, NY Summers 1998, 1999, 2000 Learned about daily business processes. - Detailed use of spreadsheets and database data entry.
- Performed various office and computer related tasks.
Computer Repair Technician/Party Coordinator - ComputerSmart, Inc.Scarsdale, NY 1997-1999 - Diagnosed PC and Mac computers/fixed common problems.
- Custom built new PC’s and loaded/configured software.
- Worked the computer store floor.
- Taught children ages 10-18 how to use computers.
- Organized computer LAN parties for children.
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